Order return policy

 

Returns can be made within 30 days of receiving your order.

Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All products 30 Days 0% 10% 20%


All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact us and provide the following information:

  • Order ID product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.


CAD